Providing excellent Customer Service in Global Mobility

Moving countries for work is far more complex than packing up belongings and finding somewhere to live. There are a wide range of day to day challenges to be navigated from schools to finance.

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That is why we have a broad range of other services that maybe required dependent upon the company and/or employees needs:

  • Familiarisation/Orientation

  • Banking Information

  • Tenancy Termination & Recovery of Security deposit

  • Tenancy extension and re-negotiation

  • Education Support

  • Cross Cultural Training

  • Process-diagnostic to delivery

  • Housing Allowance Reviews

  • Residential property price comparisons

  • Serviced accommodation

    Additional services we can provide include:

  • Details for Independent Insurance Brokers

  • Obtaining removal estimates and coordinates of removal companies

  • Furniture rental - estimates, booking and co-ordinating delivery and collection can be arranged

We have learnt that by keeping the whole process straightforward and undemanding – it makes the service efficient, slick and simpler.

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Experience has told us that by prioritising the needs of the employee and their family, and streamlining the process the success is more likely to be easier to achieve and the employee believe that they are appreciated and they will have received the best possible assistance and service.

In summary:

Every corporate relocation brings its own demands and challenges – meeting and achieving the expectations of the employee and addressing the needs of all those involved is all part of the global mobility function.

A successful relocation for the employee and their family is all about getting the balance right of ensuring they feel that they have received the personal and professional service from the provider. Positive feedback from the employee is just one example of a successful relocation.. What is vital is that all global mobility assignments are in line with the corporate company’s relocation policy and meets the needs of the employee and their families.

For more information about any Relocation requirements contact the experts Premier Corporate Relocation, please contact Barbara on + 44 (0) 1962 793100, / +44 (0) 7770 815325 or via email.